Posts Tagged ‘marketing strategy’

‘Tis the Season for Smart Business Giving and Getting – Goodwill for your Business

Dec

13

2010

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Hi. This is Allan Ross from AJ Ross Creative Media.

Today’s subject is:

‘Tis the Season for Smart Business Giving and Getting – Goodwill for your Business

The holiday season is a time when customers are frazzled, trying to get a million things done and be a million places at once. Savvy business owners, who forever keep in mind that their role is to solve customers’ problems – often before the customer even realizes they ARE problems – know that now is not the time to sell.

Now is the time to soothe.

Now is a terrific time of year to remain in the customers’ line of sight, and in the best possible light. It’s not too late to spread some holiday goodwill, and by doing so, get some goodwill for your business. This time of year, business slows down for almost everyone – make the best use of that time by connecting – and reconnecting – with clients and customers.

The time you spend making personal connections, without trying to sell anything, will, in the long run, help you sell your products and services throughout the year.

Here are some tips to stand out this season and be a last-minute goodwill ambassador.

While holiday cards are nice, yours are bound to one of many customers are receiving. Try something different. Make a phone call instead. Obviously, you can’t call every client on your list, but it’s worth it, while business slows down this time of year, to sit down and spend some quality time to make a friendly call to some of your best clients. Show them the personal touch – it will pay off big later on.

Consider an e-mail blast: one that doesn’t sell anything at all. Just a simple, positive, grateful message for their business throughout the year. An e-mail can be created in under an hour, and sent in a day. In today’s marketplace, with consumers constantly blitzed with “calls to action,” and messages to “buy, buy, buy,” a concise, thoughtful greeting will be remembered. Keep in mind, however, to avoid specific holiday references, as your customers may not all celebrate Christmas. Some light a menorah, and others celebrate Kwanzaah, and other winter holidays.

When building lists of whom to contact, think of clients and customers with whom you’ve been out of touch – this time of year is a good time to reconnect with those you haven’t heard from in a while; people are much more receptive to getting back together with you.

Don’t limit your thinking to consumers, either. The holidays are a good time to connect with business partners, and potential business partners, as well. Significant and profitable connections can be made, just by making a call or by sending a message.

We hope these suggestions work for you. In the meantime, the entire staff of AJ Ross Creative Media wishes you and yours a happy and healthy holiday season.

Honesty

Dec

01

2010

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Hi This is Allan Ross from AJ Ross Creative Media On How To Market Your Business.

I would like to talk about subject dear to me.

Honesty is the Best Policy In Your Advertising Campaign.

If prospective customers don’t believe your message or you, you might as well put out your “Going Out of Business Notice” right now.

Credibility is an important concern when advertising. As a business owner you can’t afford to be viewed by potential customers as anything less than honest, ethical and above board.

Yet few advertisers use more than half of the strategies that build trust in the prospective customer’s mind, according to advertising industry statistics. A recent study found that with major corporations, like major retail and department stores, the average advertisement was implementing only 55% of guidelines for trustworthy advertising design. Smaller companies tend to use even fewer of the recommendations.

Here are some suggestions you can use to Communicate Credibility In Your Advertising Campaigns

  1. Make sure that all your contact information about your company is complete and easy to find. Especially important is making your Website information visible.
  2. Make good use of color and photos in your advertising. Usually smaller companies tend to cut corners because of budget concerns. By adding color photos it helps to raise your level of credibility. Photos help your prospective customers trust you because they come to feel they know you.
  3. If you are selling something make sure you don’t make prospects look all over for the price. Price it fair and put it there.
  4. Make sure your advertisement looks professional, is up to date, and is free of spelling and punctuation mistakes.
  5. If you require a specific disclaimer, Display it and let your prospects know why it is important.
  6. Make sure your prospective customers can reach someone quickly if they have questions, need help, or wish to do business with you.
  7. Give your prospective customers what they are looking for. If they’re looking for information on a particular service, don’t make them read through a three page brochure about your company before they get to the instructions.

According to and old saying, “Honesty is the best policy.” If you want to be successful in advertising, it’s an essential policy as well.

When Your Business Needs Fresh Ideas By Allan Ross

Sep

16

2010

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Advertising and Marketing

When Your Business Needs Fresh Ideas

By Allan Ross

If this recession has taught me anything it is the value of employees, colleagues, and friends who think outside the box. They believe, like I do, that businesses cannot survive the current economic challenges by sticking their heads in the sand and doing nothing. Maintaining the status quo is not the answer.

Instead, businesses must take advantage of the vacuum that now exists and market their services not only to the local market, but globally as well. As the economy starts to show signs of recovery, the window of opportunity is beginning to close for those who choose the forward-thinking strategy to aggressively seek out new customers and new markets through targeted advertising, marketing, and Public Relations campaigns.

Advertising during a bad economy clearly creates a competitive advantage by creating “Brand Assurance,” thus establishing confidence in your demographic by consistently being in the public eye. People don’t stay loyal to products or companies based on the memory of advertisements viewed months or years ago in rosier economic times.

With more than 20 years experience managing advertising, marketing and Public Relations for clients across the country, I’ve never been more convinced about what my business needs to do to compete locally and nationally. Some of my clients, with the guidance of AJ Ross Creative Media, have employed similar game plans that have reaped prodigious results.

What to Look For Before You Choose

If you are looking for a firm to help you in your advertising, marketing, and Public Relations efforts, here are a few pointers:

1)    Contact a number of prospective firms that have good reputations and have them provide you with their background, list of accomplishments, key personnel, etc.

2)    Make sure the firm you select has experience and first-hand knowledge of your industry.

3)    Have them show you some examples of their recent work. See if their ads, marketing materials are in step with your core beliefs, values, and goals.

4)    Stay clear of the firm that spends more time showing you the ads and marketing pieces promoting their services and little with campaigns they conducted for their clients.

5)    Sit down with the company’s principals or key staff prior to making a selection. The people you choose will have the future growth and prosperity of your business in their hands. You want a company that has experienced writers, designers, and marketing professionals who have the talent and imagination to take your company to the next step.

6)    Select a firm that has broad and well-rounded experience in all aspects of advertising including web design, marketing, media placement and Public Relations. More times than not, a company has talent in one area, but only dabbles in the others. That is a recipe for disaster.

These are just some of the things you should look for in an advertising, marketing, and Public Relations company. Hire the firm that best fits your needs and your budget so that you get your message out ASAP that your business is alive, well and ready to grow. Good luck!

Allan Ross is President of AJ Ross Creative Media, a full-service global advertising, marketing and Public Relations agency celebrating their 20 th year in business located in Chester, NY. A former NYC session musician, jingle writer and producer, Ross parlayed that experience into the development of a full-service strategic marketing agency. AJ Ross offers Brand development, Print, Radio, and TV advertising production, graphic design, Website development, and Public Relations. Some of AJ Ross’s accounts include Orange County Tourism, Hudson Heritage Federal Credit Union, Finkelstein and Partners, Jacoby and Meyers amongst others. To learn more about AJ Ross Creative Media, visit www.ajross.com, call 800-723-4644, or email info@ajross.com .

It’s All About The Brand

Mar

21

2010

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When we talk about building brands today, we have plenty of history to reference. From the members of the century club led by Coca-Cola and Procter & Gamble to the relative youngsters like Microsoft, each successful Brand story provides us with a richness of learning we would be foolish to ignore.

Imagine if the founders of Arm & Hammer nearly 150 years ago had the knowledge of advertising, marketing, merchandising and Public Relations we have now. Talk about an unfair advantage!

So why is it that despite everything we know, regardless of all the history we can call upon for advice and guidance, creating and introducing a new Brand remains the single most difficult thing to do in modern business. In fact, only out of every 1,000 brands that come to the marketplace in 2009 will still be around in 2010.

They say knowledge is power. That’s true, unless, of course, you’re attempting to bring down an established Brand. We are speaking of those brands customers depend on as if they were old friends. These are the brands with a personality. Successful brands that forge a bond with customers so strong, the power of knowledge alone cannot break it.

Needless to say, if you have a Brand that’s 5 years old, 50 years old, or 500 years old, and you have customers who know it and rely on it, who pay to use it and will recommend it to others, it would be best to keep an eye on it. Please, never take it for granted. It is the most important business asset you will ever own. Consider this: in the R.J. Reynolds buy out back the 80’s, the Brand name “Oreo,” just those four letters, was calculated as being worth five times more than the capitalized value of all the bakeries that produced the cookies.

So how do you hang on to this invaluable asset? How do you protect it? How do you build on a Brand and make it an even more frequent choice? Well, it would be a good idea to have people around you who understand it’s value, conscientious, dedicated people, relentless in their pursuit of success. These people, in simpler times, were often called “Brand champions.” Today, we have another name for them: Brand stewards, or more specifically, 360 degree Brand Stewards. This is an idea that, literally and figuratively, looks at the concept of Brand management from every possible perspective. The Stewardship process begins with careful analysis to define precisely what makes your Brand different – what it stands for now, its customer appeal, it’s personality, and potential. Then, with this data in hand, you can move on to identifying new opportunities, possible threats and effective responses as well as business building ideas that encompass every touch point with customers, the full 360. Wherever the Brand meets the customer, at the point of sale or in the media, a Brand Steward will be there to help you the deliver the right message.

Sometimes, your Brand may need totally new creative work that enriches its image, or gives it a bold new look. Other times, the solution may require staying the course but with a new twist. In either case, the right result will require people working together, all on the same page, with clear goals and objectives; stewards who never take their eye off the Brand.

Knowledge. History, Learning. Experience and Stewardship. They are very powerful tools indeed, and today you can never have enough of them. Visit A.J. Ross Creative Media at www.ajross.com for more thoughts and examples that will get you thinking and, hopefully, working to protect the Brand that keeps you in business.

How to do a Successful E-mail Marketing Campaign

Dec

05

2008

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One of the best ways to reach your existing clients and new prospects is by sending out email campaigns.

Here are some tips on producing a good and effective campaign.

The Title or subject line is the most important part of the whole project. You have only about 40 characters to motivate your members to click and read on.

That’s why subject lines must be all about benefits. The best (if not the only) reason to open a message is to find a benefit within. The goal is to get people intrigued so that they’ll want to learn more. If you give them too much info or seem too aggressive, you risk pushing them away.

The recipient’s concern is literally, “What’s in it for me?”

Once your visitor does click onto to your mail one of the crucial elements of an email marketing campaign is a clear call to action. You want the reader to start reading and then, almost without thinking about it, scroll down and continue reading. Your copy needs to be concise and focused; it should be formatted with lots of white space so that it’s easy on the eye; and it should include a call to action with a link. Don’t distract with too many links or offers, and make not only the call to action clear but also what recipients can expect when they click through. This can be as simple as “Click here for a 20% discount on your next purchase.” You want them to go to your Website.

Your email marketing strategy as a whole must be an integrate part of the overall marketing strategy. Similarly, the design (and the content) of your newsletter or email marketing campaign should reflect your Corporate design.

Now you need a database list of people who give you permission to email them.

With a never-ending flow of spam on the Internet people are careful with every new message they receive. Some people immediately delete suspicious emails without opening them, others use anti-spam filters that block any email they consider as spam. Its great if you already have a list of subscribers, to which you are sending newsletters at a regular basis. People know who you are and most likely have your email address in their address books or whitelists, so your email is let through with no problems. As you meet new people at networking or other functions get their card and immediately add their email address to your database. Most everyone has their email address on their business card.

Finally, your presentation of your email marketing campaign needs to be professional and well thought out. It might be a good idea to hire a professional to design your initial template. You know the old saying “first impressions” and “you get what you pay for.”