Posts Tagged ‘consumers’

Competitive Marketing

Jun

03

2011

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Something crucial to remember when creating a marketing plan is anticipating your competitor’s strategy.  You could be doing everything right: providing the best goods with the best services and prices, and yet your competitor could be outshining your business.  It’s because they are doing one other major thing right, which is properly advertising.  Being the best at what you do is key in gaining a reliable reputation, but it means nothing if no one knows about it.  Having knowledge of what advertising techniques similar businesses are using will help you be a step ahead of them, and possibly allow you to use their marketing to benefit your own.  Below is a playful example of how you take your competition’s marketing and advertising and spin it to positively effect your business:

 

A retailer was dismayed when a competitor selling the same type of product opened next-door to him, displaying a large sign proclaiming “Best Deals”.

Not long after he was horrified to find yet another competitor move in next-door, on the other side if his store. Its large sign was even more disturbing- “Lowest Prices”.

After his initial panic, and concern that he would be driven out of business, he looked for a way to turn the situation to his marketing advantage. Finally, an idea came to him. Next day, he proudly unveiled a new and huge sign over his front door. It read, “Main Entrance”!

 

Although this is a great example of competitive marketing, there are other steps that should be taken before you throw up a sign.  First, objectively analyzing your own business and all it entails: the goods, service, prices and/or whatever else you are offering to consumers, and compare yourself to the competitors.  Before you start advertising ‘the best’ of something, make sure you can back it up, and be prepared to explain why what you’re offering is the better choice.

 

It is also necessary to understand who your target audience is, and make sure you are gearing your advertising to how they would want to receive it.  Different ethnicities, cultures, genders and ages all respond to things in different ways, so it is important to speak to your key demographic(s).  Other tools would be to note what your competitors did during peak and low sale periods, and use their triumphs and failures as guides.  Another extremely important tactic is pushing through when the market is bad in order to maintain your business’ credibility.  Staying afloat during hard economic times builds Brand assurance, and you’ll gain more exposure while your competitors sink.  In addition, taking advantage of new and changing advertising methods will benefit your business.  You don’t have to fear social media, phone applications, and advanced websites because they are extremely useful marketing tools.  They not only expose your business, but they gain validity with consumers regardless of the product or generation.  If your product is a cutting edge gadget, then an advanced Facebook page will speak to your technology savvy customer.  If you are an established company with more of a traditional product or service, then a user friendly Website can be creatively designed to help portray your business as distinguished while maintaining its values.

 

Every business will have a competitor at some point.  Whether you are the number 1 in your field and you are looking to maintain your current status, or you are lost in the mix and want recognition in the industry, competitive marketing and advertising can make the difference between the two levels of success.  Like the retailer did in the joke, know your competition, look for a way to turn the situation around and don’t be afraid to ‘put up the sign’.

 

When Your Business Needs Fresh Ideas By Allan Ross

Sep

16

2010

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Advertising and Marketing

When Your Business Needs Fresh Ideas

By Allan Ross

If this recession has taught me anything it is the value of employees, colleagues, and friends who think outside the box. They believe, like I do, that businesses cannot survive the current economic challenges by sticking their heads in the sand and doing nothing. Maintaining the status quo is not the answer.

Instead, businesses must take advantage of the vacuum that now exists and market their services not only to the local market, but globally as well. As the economy starts to show signs of recovery, the window of opportunity is beginning to close for those who choose the forward-thinking strategy to aggressively seek out new customers and new markets through targeted advertising, marketing, and Public Relations campaigns.

Advertising during a bad economy clearly creates a competitive advantage by creating “Brand Assurance,” thus establishing confidence in your demographic by consistently being in the public eye. People don’t stay loyal to products or companies based on the memory of advertisements viewed months or years ago in rosier economic times.

With more than 20 years experience managing advertising, marketing and Public Relations for clients across the country, I’ve never been more convinced about what my business needs to do to compete locally and nationally. Some of my clients, with the guidance of AJ Ross Creative Media, have employed similar game plans that have reaped prodigious results.

What to Look For Before You Choose

If you are looking for a firm to help you in your advertising, marketing, and Public Relations efforts, here are a few pointers:

1)    Contact a number of prospective firms that have good reputations and have them provide you with their background, list of accomplishments, key personnel, etc.

2)    Make sure the firm you select has experience and first-hand knowledge of your industry.

3)    Have them show you some examples of their recent work. See if their ads, marketing materials are in step with your core beliefs, values, and goals.

4)    Stay clear of the firm that spends more time showing you the ads and marketing pieces promoting their services and little with campaigns they conducted for their clients.

5)    Sit down with the company’s principals or key staff prior to making a selection. The people you choose will have the future growth and prosperity of your business in their hands. You want a company that has experienced writers, designers, and marketing professionals who have the talent and imagination to take your company to the next step.

6)    Select a firm that has broad and well-rounded experience in all aspects of advertising including web design, marketing, media placement and Public Relations. More times than not, a company has talent in one area, but only dabbles in the others. That is a recipe for disaster.

These are just some of the things you should look for in an advertising, marketing, and Public Relations company. Hire the firm that best fits your needs and your budget so that you get your message out ASAP that your business is alive, well and ready to grow. Good luck!

Allan Ross is President of AJ Ross Creative Media, a full-service global advertising, marketing and Public Relations agency celebrating their 20 th year in business located in Chester, NY. A former NYC session musician, jingle writer and producer, Ross parlayed that experience into the development of a full-service strategic marketing agency. AJ Ross offers Brand development, Print, Radio, and TV advertising production, graphic design, Website development, and Public Relations. Some of AJ Ross’s accounts include Orange County Tourism, Hudson Heritage Federal Credit Union, Finkelstein and Partners, Jacoby and Meyers amongst others. To learn more about AJ Ross Creative Media, visit www.ajross.com, call 800-723-4644, or email info@ajross.com .

Be a Leader in the New Economy

Jun

16

2010

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Build off of perception:

Don’t believe everything you hear in the media about the economy. While it is true that in the last two years, we’ve suffered a significant economic decline, you can’t wait for news broadcast saying “the worst is over” before your company invests in marketing again. The world is a more cautious and thrifty place now and it will take time and more companies to take that step forward before consumers will start to believe in the recovery. But again this presents a “good opportunity.” Let your company be one of those that consumers have been waiting for. Show them that in the face of what is still perceived as a down economy, you are strong and so are you services. Instill confidence now in the face of your competition and shape a clientele that will be with you through thick and thin.

The economy is recovering all around you, car sales are improving, homes are starting to sell and banks are able to allow for individual/business investments again. If your company doesn’t take advantage of the opportunities that are in front of it now, the only down economy in the near future will be yours.

According to an article in About.com:

“McGraw-Hill Research conducted a study of U.S. recessions from 1980-1985. Out of the 600 business-to-business companies analyzed, the ones who continued to advertise during the 1981-1982 recession hit a 256-percent growth by 1985 over their competitors that eliminated or decreased spending.”

“Similar findings were shown for the economic downturn of the mid 1970s. These studies reaffirm the notion that in good times and bad, it pays to advertise”.

“Customers will identify with and remember those companies who stuck it out during a tough economy”.

One major opportunity now exists in today’s economy, but only the savviest of entrepreneurs will seize upon it. The opportunity right now is for a business to be leader of the pack, a standard bearer who clearly tells consumers that the economic recovery is at hand. I must caution you that this opportunity will not last very long and in fact, while some business owners are still waiting for confirmation of a recovery, others are already getting a jump on their competition. It’s still not too late! No matter what the state of the economy, there is never a bad time to seize opportunities and build your Brand; but it’s always the wrong time to stop.

AJ Ross Creative Media celebrating its 20 th year in business, is located in the Hudson Valley’s historic Chester, NY and was founded by Allan Ross. A former NYC session musician, jingle writer and producer, Ross parlayed that experience into the development of a full-service strategic marketing agency. AJ Ross offers Brand development, Print, Radio, and TV advertising production, graphic design, Website development, and Public Relations. Some of AJ Ross’s accounts include Orange County Tourism, Hudson Heritage Federal Credit Union, Finkelstein and Partners, Jacoby and Meyers amongst others. To learn more about AJ Ross Creative Media, visit www.ajross.com, call 800-723-4644, or email info@ajross.com .

What do you expect from your advertising and PR agency?

Apr

15

2010

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No matter what business you’re in, it’s always about expectations, isn’t it? It’s about meeting expectations or exceeding them. There are no other options.

If you play things by the book, meeting expectations isn’t really that difficult.

Exceeding expectations is another matter entirely and it’s never easy. Because this is where hard work, dedication, and a passion for doing things better become paramount. This is where people who only make promises are separated from the people who actually fulfill them and then surpass them.

At A.J. Ross Creative a full-service Advertising, Marketing and Web Design Company, has been in business for nearly 20 years. And in this “here today and gone tomorrow” world nobody lasts that long by merely meeting expectations.

So, what are your expectations? In terms of creative work and service, what is it you really want? This could be a very productive exchange. And while we’re learning what you expect and want, we’d like you to see how we’ve taken many clients to places they never expected to go.

Who Is AJ Ross Creative Media?

AJ Ross Creative Media opened its doors in 1991 and that’s exactly how you’ll still find them today: open. Open to new ideas, open to new ways to reach people, new technologies, open to all the things that can help our clients be more successful.

Of course, you can’t do anything without the right people, and we’ve been very fortunate to work with many of the best people in the communications industry. Our real and “virtual” staff includes writers and art directors who’ve occupied positions of leadership in such major agencies as Saatchi & Saatchi, Grey Advertising, and Young & Rubicam.

When we combine our veterans with our young and dedicated staff members, we can put together teams that are current, experienced, energetic, and successful—qualities that we are certain generate the results that exceed your expectations.

A.J. Ross Creative Media, a full-service Advertising, Marketing and Web Design company located in Chester, NY. Some of AJ Ross’s accounts include Orange County Tourism, Hudson Heritage Federal Credit Union, Finkelstein and Partners, Jacoby and Meyers amongst others. For more information go to http://www.ajross.com or call 845-783-5770 783-5770.

Print Marketing Remains Vital to Your Business

Jun

01

2009

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By Allan J. Ross

The instantaneous Internet has an undeniable appeal for consumers; most business owners are aware of, and take advantage of, this still-new stream of data flow to offer up their wares in the new media. Cyberspace is big, and getting bigger, byte on top of megabyte.

Information offered via quality, uncluttered Print — postcards, brochures, fliers, fact sheets and the ever-useful business card — is a restful, organized and often unexpected way to reach out and stand above the rest in a world of high-tech.

Print information is carefully selected and presented to your customer clearly and strategically.

Smart business owners know to blend new media with the proven: nothing beats being handed or sent something personal and tangible. Quality is felt in the hand, and stays on the desk.

Smart marketing doesn’t confine business to a single medium. It gets and keeps customers, no matter where they look for you.

Collateral materials come in different forms, but they share a critical element: they should be effectively marketing your company. Every business needs printed material, so make everything work for you. Your business cards and even your stationery can, not just the printed pieces that are designed to sell.

A business with all its materials branded uniformly will shine above the rest in an increasingly competitive marketplace.

Consider all the documents that are generated from your business: the stationery and letterhead used by your company, for instance. Is it dated? Is it designed professionally, or is it merely one of the out-of-the-box desktop publishing templates that are so easily recognizable by everyone?

Consider your sales fliers. Are they, too, victims of the desktop publishing revolution? Do they have the same professional quality as your own work does, or are they generated by someone in your office who is good at their own job, but who is, perhaps, not a professional designer?

How about your brochures? This critical piece, you may or may not know, is one of the leading sales tools available to business owners, and often can be the instrument that decides a customer. Brochure in hand, a potential customer can peruse your offerings, either in store or at home, and make the final decision on your product or service.

Brochures — designed correctly — can be easily customized by your business, too, and tailored per customer, making them even more effective. Do you have the tools to do that in-house? If not, consider the fiscal pros and cons of outsourcing this crucial sales tool, as well as the large potential savings designers can offer in quality printing costs.

You spend time, money and energy on your Web site — as well you should. The Internet is instant, and these are fast-paced times.

But in a fast-paced world, the business that wants to get — and to keep — the attention of customers will not forget the human, personal, tangible element. Information is everywhere. What a relief, what a pleasure, for your customers, to be able to absorb your information easily.

How many more customers will buy when instead of being “called to action,” they are “appealed to action”?

Allan J. Ross is president and CEO of A.J. Ross Creative Media, a full-service advertising, marketing and Web design company, in Chester. He can be reached at allan@ajross.com or 845-783-5770.