Posts Tagged ‘clients’

‘Tis the Season for Smart Business Giving and Getting – Goodwill for your Business

Dec

13

2010

Bookmark and Share

Hi. This is Allan Ross from AJ Ross Creative Media.

Today’s subject is:

‘Tis the Season for Smart Business Giving and Getting – Goodwill for your Business

The holiday season is a time when customers are frazzled, trying to get a million things done and be a million places at once. Savvy business owners, who forever keep in mind that their role is to solve customers’ problems – often before the customer even realizes they ARE problems – know that now is not the time to sell.

Now is the time to soothe.

Now is a terrific time of year to remain in the customers’ line of sight, and in the best possible light. It’s not too late to spread some holiday goodwill, and by doing so, get some goodwill for your business. This time of year, business slows down for almost everyone – make the best use of that time by connecting – and reconnecting – with clients and customers.

The time you spend making personal connections, without trying to sell anything, will, in the long run, help you sell your products and services throughout the year.

Here are some tips to stand out this season and be a last-minute goodwill ambassador.

While holiday cards are nice, yours are bound to one of many customers are receiving. Try something different. Make a phone call instead. Obviously, you can’t call every client on your list, but it’s worth it, while business slows down this time of year, to sit down and spend some quality time to make a friendly call to some of your best clients. Show them the personal touch – it will pay off big later on.

Consider an e-mail blast: one that doesn’t sell anything at all. Just a simple, positive, grateful message for their business throughout the year. An e-mail can be created in under an hour, and sent in a day. In today’s marketplace, with consumers constantly blitzed with “calls to action,” and messages to “buy, buy, buy,” a concise, thoughtful greeting will be remembered. Keep in mind, however, to avoid specific holiday references, as your customers may not all celebrate Christmas. Some light a menorah, and others celebrate Kwanzaah, and other winter holidays.

When building lists of whom to contact, think of clients and customers with whom you’ve been out of touch – this time of year is a good time to reconnect with those you haven’t heard from in a while; people are much more receptive to getting back together with you.

Don’t limit your thinking to consumers, either. The holidays are a good time to connect with business partners, and potential business partners, as well. Significant and profitable connections can be made, just by making a call or by sending a message.

We hope these suggestions work for you. In the meantime, the entire staff of AJ Ross Creative Media wishes you and yours a happy and healthy holiday season.

When Your Business Needs Fresh Ideas By Allan Ross

Sep

16

2010

Bookmark and Share

Advertising and Marketing

When Your Business Needs Fresh Ideas

By Allan Ross

If this recession has taught me anything it is the value of employees, colleagues, and friends who think outside the box. They believe, like I do, that businesses cannot survive the current economic challenges by sticking their heads in the sand and doing nothing. Maintaining the status quo is not the answer.

Instead, businesses must take advantage of the vacuum that now exists and market their services not only to the local market, but globally as well. As the economy starts to show signs of recovery, the window of opportunity is beginning to close for those who choose the forward-thinking strategy to aggressively seek out new customers and new markets through targeted advertising, marketing, and Public Relations campaigns.

Advertising during a bad economy clearly creates a competitive advantage by creating “Brand Assurance,” thus establishing confidence in your demographic by consistently being in the public eye. People don’t stay loyal to products or companies based on the memory of advertisements viewed months or years ago in rosier economic times.

With more than 20 years experience managing advertising, marketing and Public Relations for clients across the country, I’ve never been more convinced about what my business needs to do to compete locally and nationally. Some of my clients, with the guidance of AJ Ross Creative Media, have employed similar game plans that have reaped prodigious results.

What to Look For Before You Choose

If you are looking for a firm to help you in your advertising, marketing, and Public Relations efforts, here are a few pointers:

1)    Contact a number of prospective firms that have good reputations and have them provide you with their background, list of accomplishments, key personnel, etc.

2)    Make sure the firm you select has experience and first-hand knowledge of your industry.

3)    Have them show you some examples of their recent work. See if their ads, marketing materials are in step with your core beliefs, values, and goals.

4)    Stay clear of the firm that spends more time showing you the ads and marketing pieces promoting their services and little with campaigns they conducted for their clients.

5)    Sit down with the company’s principals or key staff prior to making a selection. The people you choose will have the future growth and prosperity of your business in their hands. You want a company that has experienced writers, designers, and marketing professionals who have the talent and imagination to take your company to the next step.

6)    Select a firm that has broad and well-rounded experience in all aspects of advertising including web design, marketing, media placement and Public Relations. More times than not, a company has talent in one area, but only dabbles in the others. That is a recipe for disaster.

These are just some of the things you should look for in an advertising, marketing, and Public Relations company. Hire the firm that best fits your needs and your budget so that you get your message out ASAP that your business is alive, well and ready to grow. Good luck!

Allan Ross is President of AJ Ross Creative Media, a full-service global advertising, marketing and Public Relations agency celebrating their 20 th year in business located in Chester, NY. A former NYC session musician, jingle writer and producer, Ross parlayed that experience into the development of a full-service strategic marketing agency. AJ Ross offers Brand development, Print, Radio, and TV advertising production, graphic design, Website development, and Public Relations. Some of AJ Ross’s accounts include Orange County Tourism, Hudson Heritage Federal Credit Union, Finkelstein and Partners, Jacoby and Meyers amongst others. To learn more about AJ Ross Creative Media, visit www.ajross.com, call 800-723-4644, or email info@ajross.com .

What do you expect from your advertising and PR agency?

Apr

15

2010

Bookmark and Share

No matter what business you’re in, it’s always about expectations, isn’t it? It’s about meeting expectations or exceeding them. There are no other options.

If you play things by the book, meeting expectations isn’t really that difficult.

Exceeding expectations is another matter entirely and it’s never easy. Because this is where hard work, dedication, and a passion for doing things better become paramount. This is where people who only make promises are separated from the people who actually fulfill them and then surpass them.

At A.J. Ross Creative a full-service Advertising, Marketing and Web Design Company, has been in business for nearly 20 years. And in this “here today and gone tomorrow” world nobody lasts that long by merely meeting expectations.

So, what are your expectations? In terms of creative work and service, what is it you really want? This could be a very productive exchange. And while we’re learning what you expect and want, we’d like you to see how we’ve taken many clients to places they never expected to go.

Who Is AJ Ross Creative Media?

AJ Ross Creative Media opened its doors in 1991 and that’s exactly how you’ll still find them today: open. Open to new ideas, open to new ways to reach people, new technologies, open to all the things that can help our clients be more successful.

Of course, you can’t do anything without the right people, and we’ve been very fortunate to work with many of the best people in the communications industry. Our real and “virtual” staff includes writers and art directors who’ve occupied positions of leadership in such major agencies as Saatchi & Saatchi, Grey Advertising, and Young & Rubicam.

When we combine our veterans with our young and dedicated staff members, we can put together teams that are current, experienced, energetic, and successful—qualities that we are certain generate the results that exceed your expectations.

A.J. Ross Creative Media, a full-service Advertising, Marketing and Web Design company located in Chester, NY. Some of AJ Ross’s accounts include Orange County Tourism, Hudson Heritage Federal Credit Union, Finkelstein and Partners, Jacoby and Meyers amongst others. For more information go to http://www.ajross.com or call 845-783-5770 783-5770.

How to do a Successful E-mail Marketing Campaign

Dec

05

2008

Bookmark and Share

One of the best ways to reach your existing clients and new prospects is by sending out email campaigns.

Here are some tips on producing a good and effective campaign.

The Title or subject line is the most important part of the whole project. You have only about 40 characters to motivate your members to click and read on.

That’s why subject lines must be all about benefits. The best (if not the only) reason to open a message is to find a benefit within. The goal is to get people intrigued so that they’ll want to learn more. If you give them too much info or seem too aggressive, you risk pushing them away.

The recipient’s concern is literally, “What’s in it for me?”

Once your visitor does click onto to your mail one of the crucial elements of an email marketing campaign is a clear call to action. You want the reader to start reading and then, almost without thinking about it, scroll down and continue reading. Your copy needs to be concise and focused; it should be formatted with lots of white space so that it’s easy on the eye; and it should include a call to action with a link. Don’t distract with too many links or offers, and make not only the call to action clear but also what recipients can expect when they click through. This can be as simple as “Click here for a 20% discount on your next purchase.” You want them to go to your Website.

Your email marketing strategy as a whole must be an integrate part of the overall marketing strategy. Similarly, the design (and the content) of your newsletter or email marketing campaign should reflect your Corporate design.

Now you need a database list of people who give you permission to email them.

With a never-ending flow of spam on the Internet people are careful with every new message they receive. Some people immediately delete suspicious emails without opening them, others use anti-spam filters that block any email they consider as spam. Its great if you already have a list of subscribers, to which you are sending newsletters at a regular basis. People know who you are and most likely have your email address in their address books or whitelists, so your email is let through with no problems. As you meet new people at networking or other functions get their card and immediately add their email address to your database. Most everyone has their email address on their business card.

Finally, your presentation of your email marketing campaign needs to be professional and well thought out. It might be a good idea to hire a professional to design your initial template. You know the old saying “first impressions” and “you get what you pay for.”

Bolster Brand Recognition, Loyalty & Sales with Something Real!

Dec

05

2008

Bookmark and Share

Human nature-counting on that ROI

The deeper our economy slumps, the more all size businesses that plan to stay around, will want to ramp up their exposure.The serious marketers with budgets will have ‘exposure’ advantage as they wisely invest their advertising dollars through these times…till the inevitable upswing returns.

The savvy types recognize
Investing in their Brand with “Custom printed functional quality” items stretches and strengthens the Brand recognition now, even more than in good times. (Ask yourself if you used a logo promo item used today?)

As business owners, marketers steeped in simple science, we hope for a cause and effect to our efforts; it is actually that domino effect with measurable rewards. No matter the venue- the sale, attendance at an event, a contribution to a charity, enrollment in a class, we all aim for Return on Our precious time, our psychic energy and emotional investment. (Ask yourself if you can recall the advertiser on your favorite promo item today?)

Branding can be as Memorable as the keepsake. A custom printed ‘gift’ doubles as a Reminder that soon penetrates the psyche, workspace, kitchen when Used handled and seen daily — it gets results. With prolonged exposure and experience with your Brand – you can guess what can happen next. (Ask yourself if you have used the services from that promotional product you used today?)

SELLING is trackable – just ask your accountant. Invite your prospects repeatedly for a return dialogue, that test drive, that special offer, etc. The smart & serious avoids wasting time in this cycle. So, don’t start this advertising/marketing with out including a promotional product; And Don’t bother unless you are going to follow through from start to finish.

REPEAT EXPOSURE: Your promotional products will be hard at work repeating your message long after your personal encounter. (Ask yourself if you had to pick a promotional product for someone like yourself, what would you like to receive?)

The fun is crafting the plan, picking the item that fits budget, demographics and Distribution method – and tracking the action. Remember only those on the radar screen as ‘best prospects’ will see receive your promotional product

Promotional marketing items do not need to break your budget; their return is everlasting with the right product. Plus without waste, you can’t ask for a better medium.

PS This wildly popular industry has proven statistical results; if you are curious about how your answers compare to others or for the unconvinced or curious click www.ppai.org and find out how the mind recalls, remembers and how physical advertising effects behavior; Retention/ recalls studies are available.